Why Do Usability Testing?
Usability testing is a way to measure how well someone can actually use something for its intended purpose. Web site usability testing involves watching people try to actually use it.

How Do You Test?
Setting up a usability test involves creating a realistic scenario where the user can perform tasks that a typical user would do, while an obveserver watches and takes notes.

What Do You Test?
Four basic areas of usability are typically measured.
-Time on task: how long did it take?
-Accuracy: how many mistakes were made?
-Recall: how much did the user remember?
-Emotional response: how did the user feel?

Usability Testing

Determine how well users can really use your site.


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©2005 Kimberly Wapola. All Rights Reserved. Last Updated: 03/17/05